PRIVACY NOTICE
The Privacy Notice below governs
your USCe.pay account and any information you provide on this site.
Contents:
Our
Commitment To Privacy
The
Information We Collect
How We Use Information
Our Commitment To Data
Security
How To Correct Your
Information
How To Contact Us
Our Commitment To Privacy
Information we collect about, or correspondence we receive
from, the student is part of the student’s education record. The university
maintains the privacy of student education records and allows students the
right to inspect their education records as stated in the university's Student
Education Records policy, consistent with the requirements of the Family
Educational Rights and Privacy Act of 1974. The entire text of the
university's policy is located in the Office of the General Counsel and in the
Office of the Vice President for Student Affairs. More information about
USC’s policy on the privacy of education records is available online at http://www.usc.edu/dept/ARR/ferpa/.
Your privacy is important to us. To better protect your
privacy we provide this notice explaining our online information practices and
the choices you can make about the way your information is collected and used.
To make this notice easy to find, we make it available on our homepage and at
every point where personally identifiable information may be requested. We reserve
the right to change or update this Privacy Notice at any time. Any changes or
updates will be effective immediately upon posting to this website, and your
use of this site following such posting constitutes your acceptance of the
Privacy Notice as so changed or updated. If we make material changes to this
Privacy Notice, we will notify you and ask you to agree to the new terms by
clicking on the acceptance of changes notification. If you choose not to accept
the amended terms of the Privacy Notice at that time, your access to USCe.pay
will be terminated.
This notice applies specifically to all information collected
or submitted on the USCe.pay website. It does not apply to other websites
belonging to the University of Southern California. USC is the sole owner of
all of the information collected on this site.
On some pages, you (or a guest authorized by you) can review
your account. The types of personal information displayed or collected on these
pages include:
- Billing
address
- Secondary
email address
- Phone
number
On some pages, you can authorize other users to access
information about your account. In this circumstance, the types of personal
information collected about others may include:
- User
name
- email
address
- Phone
number
- Relationship
to you
Finally, on some pages you (or your authorized guest) may
make a payment toward your student account. When you choose to make a payment,
you will be logged in to a separate, secure payment processing website.
Information gathered may include:
- Credit
card information
- Bank
account information
In order to protect the security of credit card and bank
account information, it is not stored on our server after the transaction has
been completed.
We may also collect information (a) about your
transactions with us, such as your USCe.pay transactions, account balances,
payment history, and account activity, (b) from a consumer reporting
agency, such as your credit bureau reports and other information relating to
your creditworthiness and (c) received about you from other sources, such
as third parties or public sources.
We do not publish content directed at children or collect
information from minors. No information may be submitted to us by persons under
the age of 13 without the consent of a parent or legal guardian, nor may
persons under the age of 13 make payments, undertake transactions or take other
legal acts on this site without such consent, unless permitted by applicable
law.
How We Use Information
Any billing address information or secondary email address
you provide will be recorded on the University’s Student Information System,
and will available to any authorized users of that system or their authorized
agents.
Information you provide when authorizing guest users may be
stored on our secured web server or on the Student Information System, but will
be available only to Financial Services employees or their authorized agents as
described below.
Except for your billing address, we use the information you
provide only for the purposes of verifying that you are an authorized user when
logging in, protecting against potential fraud, providing the USCe.pay service,
processing payments, providing customer service and emailing notices about
payments and other account activity to you. Additionally, if your account has a
negative balance for over 60 days, we may share information with processing
companies including collection agencies. We do not share this information with
outside parties except to the extent necessary to complete a payment
transaction, collect amounts due or as required by applicable law or court
order. Our employees and any parties receiving information to complete a
transaction understand the confidential nature of the information and the need
to protect it and agree not to disclose or use it in a manner inconsistent with
these terms.
Any credit card or bank account information you provide will
be used only to process a single transaction and will not be stored as part of
your permanent record. Your credit card or bank account number will be displayed
only while you are entering the information and verifying payment details. Once
you have submitted a payment, all but the last four digits of these numbers
will be masked on any screen verifying that the transaction has been completed
and on any email notifications.
Finally, we sometimes use aggregated data (independent of
any personal identifiers) for research and commercial purposes but we never use
or share the personally identifiable information provided to us online in ways
unrelated to the ones described above without also providing you an opportunity
to opt-out or otherwise prohibit such unrelated uses. Specifically, we will not
provide your information to third parties for commercial purposes.
To prevent unauthorized access, maintain data accuracy, and
ensure the correct use of information, we have put in place appropriate
physical, electronic, and managerial procedures which we regard as appropriate
to safeguard and secure the information we collect online. We use encryption
technology to protect the security of the information collected and transmitted
on our website. However, transmissions made by means of the Internet cannot be
made absolutely secure. USC will have no liability for disclosure of data due
to errors in transmission, unauthorized acts of third parties or through the
use of third party cookies or other devices on your computer. Once you leave
this website, you will be subject to third party privacy policies which may
differ significantly from the policy described in this notice.
To correct your name or social security number, you must
submit a completed Request for Change/Correction of Student
Number/Name form to the Office of Academic Records and
Registrar (ARR).
You may change or add your billing address on this website.
For information about changing your permanent or local address, please look up
‘address’ on the ARR website.
If you believe any of the financial information on this site
is incorrect, write us at the contact address below to preserve your rights.
We must hear from you no later than sixty (60) days after
the date of the first statement on which the error or questioned transaction
occurred. You may telephone our office, but doing so will not preserve your
rights.
In your letter, provide us with the following information:
- Your
name and account number
- The
dollar amount of the suspected error
·
A
description of the error and explanation of why you believe it to be an error.
You can write to us:
University of Southern California
Cashier’s Office
MC 1051
University Park
Los Angeles, CA 90089-1051
Or call us:
In
Southern California: (213) 740-7471
Outside Southern California: (800) 225-1222
Or email us:
Visit the query page
on our Student Financial Services website.
